This policy covers Olsen Brothers Window Cleaning (Olsen Brothers Enterprises, Inc.), our website azwindowwashing.com, our phone line (480) 626-8649 and our texting line (480) 914-2555.
What we collect
- What you give us: your name, phone number, email, service address and details about your home.
- Your calls, texts and website chats with us, including those handled by Sophie, our AI assistant. Calls may be recorded.
- Basic website usage data (pages visited, device and browser) through cookies and analytics.
How we use it
- To quote, schedule, perform and bill window cleaning and related services.
- To answer your calls, texts and questions, and to send booking confirmations and reminders.
- To improve our service and website.
Text messages
- We do not sell, rent or share your mobile phone number or your consent to receive text messages with third parties or affiliates for their marketing or promotional purposes.
- Text frequency varies with your conversation. Message and data rates may apply.
- Reply STOP to opt out at any time, or HELP for help. See our SMS Terms and how texting with us works.
Who we share with
Only service providers that help us run the business, such as our scheduling, quoting, phone, texting, email and payment providers, and only as needed to serve you. We may also share information if the law requires it. We never sell your personal information.
Your choices
- Opt out of texts by replying STOP, and out of emails with the unsubscribe link.
- Ask us to see, correct or delete your information by emailing ryan@olsenbrothers.us.
Contact
Olsen Brothers Enterprises, Inc. · ryan@olsenbrothers.us · (480) 626-8649